Posts Tagged Customer Service

Service Nightmare

I have a problem.

In August of 2007, I started renting a voice server from Game Daemons. The price was right, and they even had a hosting site in my neck of the woods. Things were fine for a while. In October, I decided that I wanted to switch from a monthly payment plan to a four month payment plan. There was no easy way to do this through the website, so I ended up with a second account. I figured I would just cancel the first account and keep using the second. Over the course of the holidays, I kept receiving overdue invoices which didn’t matter since I had another account…until the server stopped working. Somehow the accounts got confused, but after a little puzzlement Game Daemons was able to correct the situation, or so I thought. Read the rest of this entry »

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